Temple University prides itself on its use of technology for students to stay connected and engaged in and out of the classroom.
We offer a variety of services in and out of the residence halls to connect to campus resources while with us. In this section students can learn more about connecting to the University's systems in the residence halls, using telephone and cable services.
Click the link to learn more about Temple's Emergency Preparedness program TUready.
Internet Access
Click here to view the TUconnect Card which explains how to get connected to the internet in your residence hall.
Click here to learn more about connecting to Temple's Network.
Telephone Service
All residence halls will have a security phone on each floor. Residents should become familiar with these phone locations.
Smartphone Tip: If you do not receive a strong cellular signal in your room, try using Wi-Fi Calling - a feature on many newer-model iPhones and Andriod phones that enables you to make and recieve calls over a wireless network. Search for Wi-Fi Calling on your carrier's website to see if your device supports this feature and how you can enable it. Note: For international calls, the rates from your calling plan apply for Wi-Fi calling.
If you have questions, please contact the Office of Telecommunications:
- Email: help@temple.edu
- By Phone: 215-204-7222 (1-7722)
TV Service
Xfinity On Campus
Xfinity On Campus is a service that delivers live streaming TV directly to your computer, mobile device or ROKU streaming player. This service enables you to watch live-TV from a pre-selected channel line-up and view content on-demand. It also includes a cloud-based DVR service. To learn more, see Temple's Xfinity On Campus Portal.
Questions? See the Xfinity On Campus Help and Support Site.
All residence halls can use Xfinity On-Campus
Cable TV
Only the Morgan Hall Residential complex (Morgan North and Morgan South) will include Xfinity digital HD cable TV service, providing over 100 channels. To use this service, you must bring your own coaxial cable, which you can purchase at an electronics store or online retailer.
Connecting Instructions
These instructions are offered as a guideline for setting your TV to work with Xfinity. Please refer to your TV's manual for specific instructions.
- Using your coaxial cable, connect the cable TV wall jack to the TV's coaxial connector, which is typically labled CABLE IN, ANTENNA, or RF IN.
- Press the INPUT or SOURCE button on your TV.
- Then select CABLE, ANTENNA, or RF.
- Press the SETUP or MENU button on your TV.
- Then select AUTOPROGRAM or SCAN.
- If prompted for ANTENNA TYPE, select CABLE.
- Your TV will now scan for cable channels, which may take up to 30 minutes.